FAQ Frequently Asked Questions

Where in the world can your products be activated, is there any regional restrictions? 

No, there are no regional restrictions when it comes to windows and office software, it can be used and activated anywhere in the world.

Yes, our software is genuine from Microsoft.

Yes it can, our products are supported by multi-language installations files, you just need to download setup for your language.

We will send you download link and product key to your Email box, after your payment is confirmed.

Usually, we will deliver download link and product key to your Email box within 5-10 Min after we receive your order, so please check if you left a correct Email address first. And, please check Spam/Junk folder if you didn't receive items in time. Rarely we will delay delivery, because sometimes the product is out of stock, and we need several hours to get it in stock from Microsoft. You can contact us via email (info@EsdCodes.com) or by live chat  to ask for your order status.

Yes you can, we accept payment via all major credit card providers

Yes, if you don't want to use Credit Card, or your payment via Credit Card failed, you can use our PayPal express checkout to make your order.

1. Please make sure the software on your PC is downloaded from us.

2. Please make sure you have installed correct version of software you have purchased (check for versions, example: Windows can be installed as N, Pro, Home, Enterprise, before you buy check the version of software, and then purchase same version you have)

3. Please first remove any older versions of software (Office packages) when you want to install software you purchased from us

4. If the steps above you have done, and the product key can't work still, please cut a screenshot of the error message and your system page screen, and sent it to us by Email, or live chat and we will check the issue and help you solve it as fast we can

The official standard download link of our software is permanently valid, if it has expired when you use it, please contact us for a new link, and we will also send you a download link on our server

Usually One license for One PC, unless stated otherwise in the product description

You just need to download one time and copy the setup so that you can use it on different computers. but one license key can activate one installation.in your mentioned case, for you to activate 3 installations on three machines, you need to purchase three licenses

Yes it is, you can install and activate either 32bit or 64Bit versions of software.

All the product we offer are digital versions only, we do not ship anything physically, and we do not sell Boxed versions of software

We ship our orders within 5-10 minutes, if you have not received it by that time please contact us via email or live chat, and we will help you with your order

All the licenses and download links are sent to the email used on the purchase, all you have to do is go back to the date you purchased it on your email, and find it there.

If you have questions or some challenges with installing your Microsoft Product, we suggest you mail us or use our live chat each day from 09.00 to 22.00h CEST

Please be sure you have looked in your inbox and your junk mail folder as a first step for the email confirmation for the account you used. invoice can be found via link on the confirmation email